We are a small but mighty retail shop on Vancouver Island's beautiful Saanich Peninsula, located in the charming seaside town of Sidney, BC.
Since 1986, Muffet & Louisa has been a beloved destination for those seeking quality home goods, thoughtful gifts, and everyday essentials curated with care from trusted makers around the world.
We believe in the beauty of well-made things and the joy of discovering something special for yourself or someone you love.
Find answers to common questions about our products, shipping, and more.
We specialize in quality home goods, gifts, kitchenware, bath products, bedding, nightwear, and artisan soaps sourced from trusted makers around the world.
Yes! We offer complimentary gift wrapping on all in-store purchases. For online orders, gift wrapping can be added at checkout.
Absolutely! Our online store carries a curated selection of our in-store inventory. We are continually adding new products to our website.
Yes! Earn points on every purchase and redeem them for discounts and member-only perks. Click the rewards button at the bottom-right of any page to sign up and start earning.
Subscribe to our newsletter at the bottom of our homepage or follow us on Instagram @muffetandlouisa for the latest updates.
We accept all major credit cards, Apple Pay, Google Pay, and Shop Pay for a seamless checkout experience.
Yes, we offer digital gift cards in various denominations. They make the perfect gift for any occasion.
All transactions are processed through Shopify's secure payment system with industry-standard SSL encryption.
We accept returns within 30 days of purchase for items in their original condition. Sale items are final sale.
Standard shipping within Canada takes 3-7 business days. Express options are available at checkout.
At this time, we ship within Canada only. We hope to expand our shipping options in the future.
Please contact us within 2 hours of placing your order and we will do our best to accommodate changes.
Please contact us immediately with photos of the damaged item and we will arrange a replacement or refund.
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